Volusion Shares 101 Tips to Boost Holiday Sales

By Oct 27 , 20100 Comments

Start leveraging social and mobile commerce to pull in more shoppers this season.

Volusion, a leading ecommerce provider for entrepreneurs selling online, has released “101 Tips to Boost Holiday Sales” to help its customers and other online merchants optimize revenues with the uptick in holiday traffic. Garnered over their ten years in business, the tips are intended to help online merchants compete in a more crowded online retail market this year.

In addition to the 101 tips, Volusion’s ecommerce design team also released free holiday web graphics to make it easier for e-retailers to update websites for their busy, gift-giving season.

Industry Stats

  • The National Retail Federation (NRF) predicts that online sales will increase 15 percent this November and December and 2.3% overall, which analysts say will be the best year for retail since the recession began. (source: Internet Retailer)
  • In a recent survey, the NRF found that 27 percent of U.S. smartphone owners will use their mobile device to research or purchase gifts this holiday season. (source: Internet Retailer)
  • According to eMarketer, 27 percent of holiday shoppers last year used social networks to help determine which gifts friends and family might like.

“Leveraging social and mobile commerce will be critical to pulling in more shoppers this season, and the 101 tips can help online merchants take full advantage of these and other tools at their disposal,” said Clay Olivier, CMO/COO of Volusion. “Our mobile commerce solution and AddThis features are simple and effective ways to catch potential shoppers in the gift research mode and capitalize on these growing shopping trends.”

Top 10 Tips
Volusion’s tips range from logistical improvements in shipping and inventory to more innovative marketing tactics, such as how to utilize the latest technologies in social media to optimize your campaigns. Following are ten sample tips:

  1. Ensure the mobile-optimized version of your online store has its logo and the categories are arranged properly.
  2. Share your holiday discounts and highlight featured products daily via social media – this creates a sense of urgency and helps extend your online reach.
  3. Enable social sharing features like Add This™ and the Facebook “Like” button on your product pages. This allows your site visitors to plant the idea for the perfect gift directly on various social media pages.
  4. Update your homepage graphic or slideshow to be completely holiday focused, pointing customers to holiday-related categories or your top-selling products. Volusion released free holiday web graphics to help get customers in the mood for shopping.
  5. Never, ever let holiday shoppers be surprised by shipping charges once they reach the checkout page. Explicitly state the shipping cost before they push the final “Checkout” button. Surprise shipping charges are the #1 reason for abandoned shopping carts.
  6. Don’t skimp on the time spent analyzing orders for fraud. With an influx of orders, it becomes easy to quickly process them without looking for the tell-tale signs of fraudulent activity.
  7. Create bundles or gift baskets of your products and create a specific category for them. You can also place these bundles in other categories you already have. Talk about cross-selling!
  8. Offer exclusive discounts for Black Friday (day after Thanksgiving) and Cyber Monday (first Monday after Thanksgiving). These are both huge days for online sales.
  9. Resubmit your site map sooner than later with your new holiday products and categories so search engines can index and rank them before the selling season takes off.
  10. Submit your products to Comparison Shopping Engines (CSEs). If you’re new to the game, get started by listing products on free engines like Google Product Search, Bing Shopping and TheFind. Once you do some testing to see which perform the best, consider moving to paid CSEs or hiring a CSE management service. While not as many use CSEs as typical search engines, those who do use this type of product search are more likely to buy.

To view the complete list of 101 Tips, click here.