BoldChat Basic Offers Powerful Live Chat for SMBs

Bold Software has announced new enhancements to BoldChat Basic, a live chat offering designed with small businesses in mind.

New features of the product include the ability to send proactive invitations, a summary report that’s automatically emailed to the customer and a set of live chat benchmarks that help business owners understand what they should be getting from their product – with recommendations to help get them there.

BoldChat Basic Provides More Value to Small Businesses
Cost effective and easy-to-deploy, BoldChat Basic was designed to make it easy for small businesses to reap the benefits of live chat at their websites. By offering a set of new and enhanced features to BoldChat Basic, Bold Software is adding value to the live chat implementation and helping small businesses maximize their online connection with website visitors.

BoldChat Basic’s new and enhanced features include:

• Website owners can, with the simple click of a button, target a website visitor and send them a proactive invitation to chat.
• Customers can choose from a gallery of more than 70 such invitation designs.
• A new summary report including critical data is automatically generated and emailed each week.
• The report also compares their site’s activity against BoldChat-recommended benchmarks, and provides guidance for live chat optimization
• Basic includes the ability to encrypt chats to ensure the confidentiality of chat sessions with e-tailers
• Website owners also have the ability to search complete chat and visit histories

BoldChat Basic Special Pricing
Customers who are on board by February 28, 2010, will receive the first two licenses for $29, which is typically the price for each license. For as long as they are a BoldChat Basic customer, they will continue to receive this special pricing. This promotional offer was designed for the business owner who experiences a busy holiday season and would benefit from an additional BoldChat Basic license. For more information about Bold Software, go to www.BoldSoft.com or call 1-866-753-9933.

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